Refund and Cancellation Policy

1. Cancellation Notice Requirements

To receive a full refund for a scheduled service, cancellations must be made at least 24 hours in advance. Cancellations made within this period will be eligible for a full refund or a rescheduled date without penalty. Cancellations received less than 24 hours before the scheduled service are not eligible for a refund.

2. Same-Day Bookings

For same-day bookings, refunds are handled on a case-by-case basis. We allow rescheduling for same-day bookings in certain circumstances. Please contact our support team as soon as possible if you need to reschedule a same-day booking.

3. Membership Cancellations

For members who choose to cancel their membership, the following policies apply:

	•	Monthly Memberships: If canceled mid-month, charges will apply for the remainder of the month, and no partial refunds will be issued for unused services.

	•	Membership Terminations (1-3 Months): For cancellations occurring between the 1-3 month term, a $500 termination fee applies.

4. Service Satisfaction Guarantee

At World’s Cleaning Club, we are committed to delivering high-quality service. If you are not satisfied with a service, please contact us within 24 hours of the completed cleaning. We will work with you to resolve the issue, which may include a partial refund or a rescheduled service, as appropriate.

5. No-Show Policy

If the client is not available at the scheduled time and did not provide prior notice, the service is considered non-refundable. However, we review these situations on a case-by-case basis. Please contact our team to discuss your specific situation if needed.

6. Changes to the Policy

World’s Cleaning Club reserves the right to modify this Refund and Cancellation Policy as needed to ensure the quality of our services. Any changes will be communicated to our members in advance.