Privacy Policy

Effective Date: November 7, 2024

Last Updated: March 09, 2025

At World’s Cleaning Club, we respect and prioritize the privacy of our members and visitors. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, services, and membership platform. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you sign up for a membership, request a consultation, or interact with our services, we may collect:

• Name, email address, phone number, and home address

• Payment details for membership billing (processed securely via third-party payment providers)

• Membership preferences, service requests, and property details

• Any communication, feedback, or inquiries submitted through our website or customer service

Non-Personal Information

We may collect anonymous usage data when you visit our website, including:

• Browser type, operating system, and device information

• Pages visited, time spent on our website, and interaction patterns

• Cookies and tracking technologies to enhance your browsing experience

2. How We Use Your Information

We use the information collected to:

• Process memberships, payments, and service scheduling

• Provide customer support and respond to inquiries

• Improve our website, services, and user experience

• Send service-related notifications, updates, or promotional offers (with your consent)

• Ensure compliance with our membership terms and legal obligations

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your data, including:

• Encrypted payment processing through trusted third-party providers (e.g., Stripe, Square)

• Restricted access to sensitive information, limited to authorized personnel only

• Regular security updates and monitoring to prevent unauthorized access or data breaches

Despite our efforts, no data transmission over the internet is 100% secure. By using our services, you acknowledge that no system can be completely guaranteed against unauthorized access.

4. Information Sharing & Third-Party Disclosure

We do not sell, rent, or trade your personal information. However, we may share data in the following cases:

Third-Party Service Providers

We use trusted third-party companies for:

• Payment processing (e.g., Stripe, Square, PayPal)

• Scheduling and client management (e.g., online booking platforms)

• Marketing and analytics (e.g., Google Analytics)

These providers have their own privacy policies, and we only share necessary information to fulfill service requirements.

Legal Compliance & Protection

We may disclose personal information if required by law or in response to valid legal requests, such as:

• Compliance with law enforcement, court orders, or legal obligations

• Protection of our rights, privacy, safety, and business integrity

5. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

• Improve website functionality and personalize content

• Analyze site traffic and optimize performance

• Store user preferences for future visits

You can disable cookies in your browser settings, but doing so may affect website functionality.

6. Data Retention Policy

We retain personal data only for as long as necessary to:

• Maintain membership records

• Comply with legal and regulatory requirements

• Improve our services and customer experience

When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights & Choices

Access, Update, or Delete Your Information

Members can request to:

• Access or update their personal data

• Opt out of marketing emails

• Delete their account and associated data (some legal exceptions may apply)

Requests can be submitted to [Your Contact Email].

Opting Out of Communications

• Members may unsubscribe from promotional emails by clicking the “unsubscribe” link.

• Transactional emails (e.g., payment confirmations, service updates) cannot be opted out of.

8. No Data Collection from Minors

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If a child’s information is discovered in our system, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes in legal requirements

• Updates to our services or data practices

Members will be notified of significant changes via email or website updates. Continued use of our services after updates implies acceptance of the revised policy.

10. Governing Law & Dispute Resolution

• This policy is governed by the State of California, and any disputes must be handled within San Diego County, CA.

• Members agree to mediate disputes before pursuing legal action.

• The prevailing party in any legal dispute shall be entitled to recover reasonable attorney fees and legal costs.

11. Contact Information

For questions about this Privacy Policy or how we handle your data, please contact:

World’s Cleaning Club

Email: help@worldscleaningclub.com

Phone: (888)422-9224